> For the complete documentation index, see [llms.txt](https://partyicons.gitbook.io/wiki/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://partyicons.gitbook.io/wiki/assets/asset-locking-and-unlocking-guide.md).

# Asset Locking & Unlocking Guide

### 1. Asset Locking

* Log in to your account on the official website ([www.partyicons.com](https://www.partyicons.com)), click on your avatar, and select Inventory.

<img src="/files/57VhJK8WebzcBaqTlPvj" alt="" height="322" width="553">

* Select the Hero or Weapon you wish to manage.

<img src="/files/khKTcZYDeJdKDH6nj4es" alt="" height="332" width="554">

* Click LOCK.

<img src="/files/C7ViY1HrAzG9HV0dTHfT" alt="" height="331" width="553">

* Click CONFIRM.

<img src="/files/5N8gHi5Mnw0tLvo4olXs" alt="" height="330" width="553">

* Click CONFIRM once more to verify the transaction.

<img src="/files/fPJhoxgIIJK48mFUQ9mk" alt="" height="256" width="553">

* Wait for the page to display a success notification, then return to your in-game inventory to view your locked asset.

<img src="/files/MIX4ei7qy7hyHD8XdRDf" alt="" height="315" width="553">

### 2. Asset Unlocking

* Log in to your account on the official website, click on your avatar, and select Inventory.

<img src="/files/JwQ4KrmuLZA0zZK6BrAm" alt="" height="323" width="553">

* Select the Hero or Weapon you wish to manage.

<img src="/files/OUJyy9qfXKLNtLdv49yl" alt="" height="322" width="553">

* Click UNLOCK.

<img src="/files/uzXDkeLhiOjvWxtHb9VV" alt="" height="325" width="553">

* Click CONFIRM.

<img src="/files/9wwKpphYGbPAWIUTYflw" alt="" height="322" width="553">

* Click CONFIRM once more to verify the transaction.

<img src="/files/4gAMJdlWEWQzQoVDmZ4d" alt="" height="256" width="553">

* Wait for the UNLOCK success notification to finish the process.

<img src="/files/vYExNYBaYv1kZ8GFpwFu" alt="" height="307" width="553">

### FAQ

1. What should I do if a lock or unlock action fails?&#x20;

* Check your network connection, verify that you followed all steps correctly, and try the process again.

2. How long does the locking or unlocking process take?&#x20;

* Transactions are typically processed within a few minutes, depending on current network conditions.

3. Can I exchange or refund an asset after it is locked?&#x20;

* No. Once an asset is locked, it cannot be refunded or exchanged directly. You must unlock it first.

4. Can I re-lock an asset after it has been unlocked?&#x20;

* Yes. Unlocked assets are eligible to go through the locking process again at any time.


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